Privacy Policy for https://guardian-bird-feeders-london.feedersandmore.co.uk
Introduction
Welcome to the online home of Guardian Bird Feeders London (hereafter referred to as ‘we’, ‘us’, or ‘the Company’). We are committed to safeguarding your privacy and ensuring the security of your personal data when you interact with our website, applications, services, and products. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of any information you provide to us during your engagement with our digital platform.
Scope
This policy covers all aspects of our online presence, including but not limited to:
- Our official website at https://guardian-bird-feeders-london.feedersandmore.co.uk
- All applications and services offered through our platform
- Any interactive features or tools on our websites that collect user information
- Communications initiated by us, such as newsletters, promotional emails, phone calls, or text messages (SMS)
Please note that this policy does not extend to third-party platforms, apps, products, or services accessible via links on our site. These entities have their own privacy policies, and we encourage you to review them before using external services.
Processing Activities
Your interactions with us may involve various data processing activities, including:
- Account creation and management
- Processing payments for purchases
- Analyzing your use of our services to improve functionality
- Responding to your inquiries and providing customer support
- Sending promotional content or newsletters based on your consent
Personal Data Collection
We collect several types of personal data, which can be categorized as follows:
Account Information
- User names or profiles
- Contact details (email, phone number)
- Address for shipping and billing purposes
Payment Information
- Credit/debit card numbers and expiration dates
- Payment history and transaction records
- Billing addresses
Financial Information
- Bank account details (where used for direct payments)
- Invoicing and accounting data
Purchase Information
- Order history, including products purchased and their quantities
- Shopping preferences and cart data
- Delivery or shipping addresses
Mobile Device Identifiers
- Unique device identifiers (UDIDs)
- Mobile phone numbers
- IP addresses
Location Data
- Geolocation information from your browser or device
- Information about the region or city you are located in
Feedback and Reviews
- Responses to surveys, satisfaction ratings, and product reviews
- Feedback submitted via contact forms or email
Social Media Information
- User profiles, posts, and interactions shared on social media platforms (if linked to your account)
- Login credentials for social media accounts used for integration
Product Information
- Details about products you view, search for, or purchase on our site
- Product preferences and browsing history
We gather this data through various methods, including direct user input, tracking technologies, analytics tools, and third-party providers.
Cookies
Cookies are small text files placed on your browser by our website to enhance your experience and provide certain functionality. We use cookies for several purposes:
Strictly Necessary Cookies
These ensure the basic functions of our website, such as allowing you to navigate through pages without re-entering login credentials.
Preference Cookies
They remember your settings and preferences, like language choice or display resolution, to personalize your experience.
Analytics Cookies
These track your browsing behavior across our site, helping us understand user interactions and improve our services.
Users have the option to control non-essential cookies through our Cookie Manager, allowing you to customize your privacy settings.
Retention and Deletion
We retain personal data for as long as necessary for the purposes it was collected, including:
- Fulfilling purchase orders or providing requested services
- Honoring subscription preferences or user accounts
- Complying with legal obligations and regulatory requirements
- Conducting analytics and improving our platform
Once the data is no longer required, we securely delete or anonymize it to protect your privacy.
Data Security
We have implemented robust security measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. These include:
- Encryption of sensitive data both at rest and in transit
- Access controls and permissions for employee accounts
- Regular security audits and updates to protect against emerging threats
Children’s Privacy
We do not knowingly collect or solicit personal information from children under the age of 18. If you are a parent or guardian and believe we have collected such data, please contact us using the details provided below, and we will take immediate steps to rectify the issue.
Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal data, including:
- Access to your information and its current use
- Correction of inaccurate or incomplete data
- Erasure (or ‘right to be forgotten’) of your data under certain circumstances
- Restriction or objection to the processing of your data
- Data portability, allowing you to receive a copy of your data in a structured format
- Right to withdraw consent for data processing at any time without affecting the lawfulness of prior processing
To exercise these rights, please reach out to our privacy team via the contact details provided. We will respond to your requests as quickly as possible and within applicable legal deadlines.
Changes to Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any material changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.
Contact Information
If you have any questions, concerns, or requests regarding your privacy, please contact us:
- Email: [email protected]
- Mail: Guardian Bird Feeders London, [Street Address], [City], [Postal Code]
We appreciate your trust in sharing your personal data with us, and we are committed to using it responsibly and securely.